French Civil Aviation Authority

Missions of the DGAC

Safety and Security

Maintaining high safety and security standards in the air transport sector is one of the DGAC’s constant concerns. It is responsible for the oversight of industrial stakeholders, operators and flight crew.

Sustainable Development

DGAC takes action to reduce the pollution generated by air transport, especially noise and air pollution. It maintains dialogue with local elected officials and the representatives of residents who live close to airports.

Air Navigation

DGAC provides services for airlines and general aviation. It provides air traffic services, through its enroute control centres and air traffic control towers.

Air transport regulator

DGAC plays an active role in economic and social affairs. It acts as France’s air transport regulator. It is the key representative of airlines, airports and their customers. As a partner of industrial manufacturers and operators, DGAC contributes to activity in the aeronautical industry. It implements a policy designed to support this key sector of the French economy thanks to research subsidies and refundable advance payments.

Europe and International

The civil aviation environment is highly international and European. The DGAC is involved in defining and defending France’s position before the relevant international bodies. It promotes French companies savoir-faire abroad. It also leads actions of cooperation on demand of foreign countries willing to benefit from French experience.

Light, General and Helicopter aviation

The light, general and helicopter aviation service promotes the development of light aviation, while improving safety levels in this sector. This single representation body for light aviation is suitable for small-scale operators.

Training

The National School of Civil Aviation ENAC (École Nationale de l’Aviation Civile) is the university for air transport in Europe. The ENAC’s role is to provide initial and advanced training for managers and the main players in civil aviation.

Resources

To accomplish its tasks, the DGAC can count on a broad range of professional skills and a budget for air transport activity.

Index Egalité Femmes-Hommes

La loi n° 2023-623 du 19 juillet 2023 visant à renforcer l’accès des femmes aux responsabilités dans la fonction publique introduit de nouveaux articles relatifs à l’index égalité professionnelle dans le Code général de la fonction publique (art. L. 132-9-3 à L. 132-9-5).
Les décrets n° 2023-1136 et n° 2023-1137 du 5 décembre 2023 définissent les indicateurs de cet index permettant de mesurer les écarts de rémunération et de situation entre les femmes et les hommes dans la fonction publique de l'Etat et en précisent les modalités de calcul.

L’index repose ainsi sur 6 indicateurs et permet d’obtenir une note sur 100.
Il mesure trois critères :

• les écarts de rémunérations entre les femmes et les hommes (pour les fonctionnaires et les agents contractuels) : indicateurs 1 et 2 ;
• les écarts de taux de promotion entre les femmes et les hommes (de corps et de grade) : indicateurs 3 et 4 ;
• la part d’agents du genre sous-représenté parmi les 10 plus hautes rémunérations et parmi les agents occupant des emplois de direction les mieux rémunérés : indicateurs 5 et 6.

Un niveau minimal de 75 points est requis.

Si la note de 75/100 n’est pas atteinte, des mesures correctrices sont mises en place dans le cadre d’un plan d’action relatif à l’égalité professionnelle.

Au titre de l’année 2022, la direction générale de l’aviation civile obtient le résultat de 79/100.

A model administration

Sustainable development has been an integrant part of the internal functioning in every department of the DGAC for a number of years, as a means to reduce the impact of its daily activities on the environment.
The publishing of the Greenhouse gas emission report (Bilan des émissions de gaz à effet de serre – BEGES) aims at carrying out an assessment of greenhouse gas emissions over a year in order to identify and pinpoint the means of reductions of these emissions.

Greenhouse gas emission report ("BEGES")

The State services must make public their greenhouse gas emissions report (BEGES). The report published in 2011 showed the main sources of emissions of the DGAC and was the starting point of a number of actions. BEGES 2011 is the first publication of its kind and serves as the reference year for the DGAC and as a point of comparison for reports to come.

2011 : reference year for the DGAC

In 2011 greenhouse gas emissions of the DGAC make up for a total of approximately 98 436 tons equivalent carbon.

Trips and energy consumption are the main sources of greenhouse gas emissions.

Concrete measures were set up by the DGAC to reduce these two sources of emissions :

• spreading and promoting the use of videoconference rooms,
• shutting down automatically computers at night and on weekends,
• extending life span of computers to 5 years,
• carrying on energy audits for building marked as priorities and in regards to allotted funds,
• sensibilising agents to a reasonable use of heating and air conditioning in offices.

The 2011 report covers in detail emissions by type of sources and by services. Furthermore it lists in full actions taken to reduce them.

DGAC – report of greenhouse gas emissions – 2014 (in French)

The French Civil Aviation Authority on social networks

Find us on social networks!

Be informed daily about our events and news about our official spaces:

The DGAC on the territory

The headquarters of the DGAC

Address:

Direction générale de l’Aviation civile
50 rue Henry FARMAN
75720 Paris cedex 15
Phone: +33 (0) 1 58 09 43 21

As a result of the national security plan Vigipirate currently in force, any visitor must make their visit known to their DGAC contact beforehand.

Our locations

Interregional Directorates for Civil Aviation Safety (DSAC IR) are levels of the directorate for civil aviation safety (DSAC), a national administration attached to the director general of the French Civil Aviation Authority (DGAC) . They are responsible for ensuring conformity with applicable international standards in the field of civil aviation, EU regulations and national laws and regulations on safety, security and the environment.

DSAC Antilles-Guyane

Directorate for Civil Aviation Safety Antilles-Guyane

HQ mailing address

DSAC – Antilles Guyane
Bâtiment AIRMESS
Pôle Aéronautique Etatique
Aéroport Martinique Aimé Césaire
97232 Lamentin
Tél : 0596 300 517 – Fax : 0596 306 005

DSAC-AG - Guadeloupe and Northern islands delegation
Aérogare Raizet Sud
Bâtiment Tour de contrôle
Rue Ernest Pallas
97139 Les Abymes
Tél : 0590 482 003 Fax : 0590 482 000

DSAC-AG - Guyane delegation
Aéroport de Cayenne-Félix Eboué
97351 Matoury
Tél : 0594 359 302
Fax : 0594 356 166

DSAC Centre-Est

DSAC Centre-Est regroups the following departments : Allier, Puy-de-Dôme, Cantal, Haute-Loire, Loire, Rhône, Isère, Savoie, Haute-Savoie, Drôme, Ardèche, Ain.

Venir à la DSAC Centre-Est

Mailing addresses

- Direction de la Sécurité de l'Aviation civile Centre-Est (Centre-Est Directorate for Civil Aviation )

Aéroport de Lyon Saint-Exupéry
210 rue d’Allemagne
69125 Lyon-Saint Exupéry aéroport
Phone: +33 (0) 4 26 72 68 00
Fax: +33 (0) 4 26 72 67 59 ou 68 29

> Antenne de Clermont-Ferrand (Clermont-Ferrand office)
BP 50026
63 510 Aulnat
Phone: +33 (0) 4 26 72 68 00
Fax: +33 (0) 4 26 72 68 29

> Antenne de Grenoble (Grenoble office)
Aérodrome de Grenoble-Isère
38 590 Saint-Etienne de Saint-Geoirs
Phone: +33 (0) 4 85 88 08 87
Fax: +33 (0) 4 85 88 08 79

Correspondants for aircrew exams

Aérodrome DSAC CE general aviation division 
Phone: +33 (0) 4 26 72 68 86

Licensing office

Clermont-Ferrand's licensing office is closed from October 20th 2016 on.
Opening hours of DSAC Centre-Est licensing office are the following :

Phone permanence of the Lyon Saint-Exupéry licensing office
+33 (0) 4 26 72 68 87
Monday, Thursday and Friday mornings from 8.30am to 11.30am

Outside these hours send a message to the following address : licence.dsac-ce@aviation-civile.gouv.fr

DSAC Nord

DSAC Nord regroups the following departments : Pas-de-Calais, Nord, Oise, Aisne, Somme, Val d’Oise, Seine-Saint-Denis, Seine-et-Marne, Essonne, Yvelines, Hauts-de-Seine, Val-de-Marne, Paris.

Licensing offices / Theoretical exam centres

All informations regarding access are to be found the Bureaux des licences en régions (DSAC/IR) page.

DSAC Nord-Est

The DSAC Nord Est gathers the following departments : Bas-Rhin, Haut-Rhin, Yonne, Côte d’Or, Nièvre, Saône-et-Loire, Haute-Saône, Territoire-de-Belfort, Doubs, Jura, Moselle, Meurthe-et-Moselle, Vosges, Meuse, Haute-Marne, Aube, Marne, Ardennes.

Postal address as of 1st January 2016 :

- For mail sent via postal service to the DSAC NE, excluding those sent to the Bâle-Mulhouse civil aviation delegation and the SNIA CE, please use the single following address :

Direction de la sécurité de l’Aviation civile Nord-Est
(If need be name of the structure or correspondant)
Aéroport international de Strasbourg-Entzheim
CS 60003
67836 TANNERIES CEDEX

Single standard : +33 (0) 3 88 59 64 64
Fax direction : +33 (0) 3 88 59 64 92

No mail should be sent to Metz's and Dijon's antennae anymore.

Email adresses as of 1st January 2016 :

In order to facilitate exchanges with our correspondants, "functional mailboxes" have been created.

For mail exchanges with DSAC NE, correspondants from DSAC NE in the prefectures services, in sub-prefectures, airport or aerodrome managers, airline managers, training organismes, general aviation clubs are requested to use following email addresses according to the topic.

No email is to be sent to Metz's and Dijon's antennae.

Appointments for licensing are to be made only in Strasbourg and on the following hours : 9am to 11.30am and 2pm to 4pm.

DSAC NE HQ address
Aéroport international de Strasbourg-Entzheim
(bâtiments proches de la tour de contrôle)
67960 ENTZHEIM

GPS coordinates : 48°32’33"N - 07°37’26"E

Useful links

For any queries regarding regular lines or charter liaisons departing from regional airports please check the websites of the aerodromes.

Liens utiles

DSAC Océan-Indien

The DSAC Océan-Indien regroups the departments of La Réunion, Mayotte and the French Southern and Antarctic Lands (Terres australes et antarctiques françaises (TAAF).

Mail adresses

- DSAC Océan Indien

Aérodrome de La Réunion-Roland Garros
CS 93003
97743 Saint-Denis cedex 9
Phone: +33 (0) 2 62 72 87 00
Fax : +33 (0) 2 62 72 87 77

- Delegation of Mayotte

Aérodrome de Dzaoudzi-Pamandzi
B.P.6
97615 Pamandzi
Phone: +33 (0) 2 69 63 82 00
Fax: +33 (0) 2 69 63 82 10

Licensing office

This office is in charge of issuing, extending and renewing aeronautical titles of pilots. It also organizes aeronautical examinations of aircrew (flight crew and cabin crew).

Moreover, it ensures the issuance and renewal of airworthiness documents of microlight aircraft (registration cards, aircraft station license).

Licensing office opening hours : Monday to Friday (working days) - phone appointment only :
Mornings : 8am to 12am
Afternoons : 1pm to 4.30pm

Phone :
+33 (0) 2 62 72 87 31
+33 (0) 2 62 72 87 32
+33 (0) 2 62 72 87 30

General aviation email : ag.dsac-oi@aviation-civile.gouv.fr
Remote-controlled aircrafts  (drones) email : drones.dsac-oi@aviation-civile.gouv.fr

To reach our office, you must go to La Réunion's air transportation gendarmerie brigade with an ID. They will give you a pass in exchange.

Notifying civil aviation incidents

Civil aviation incidents and any information deemed worthy of use for improving safety, can be brought to the attention of the EPI (enquêteur de première information) by :
Phone : +33 (0) 6 92 70 25 64
Email : incidents-sac-oi@aviation-civile.gouv.fr

Passengers : complaints

For any complaint, it is recommended to consult beforehand the page "What to do in case of delayed departure, cancellation of a flight, refusal of embarkment?" (in French) for more information.

DSAC Ouest

The DSAC Ouest regroups the following departments : Finistère, Côte-d’Armor, Ille-et-Vilaine, Morbihan, Loire-Atlantique, Seine-Maritime, Eure, Orne, Calvados, Manche, Mayenne, Sarthe, Maine-et-Loire, Vendée, Eure-et-Loir, Loiret, Loir-et-Cher, Cher, Indre, Indre-et-Loire.

As the public will no longer access Rennes licensing offices (Rennes Saint-Jacques airport) starting from 1st March 2017, the previous disclosure letter has been updated.

DSAC Sud

The DSAC Sud operates in Occitanie region namely 13 departments (Midi-Pyrénées' and Limousin's former regions 09, 11, 12, 30, 31, 32, 34, 46, 48, 65, 66, 81 et 82).
DSAC Sud HQ are based in Toulouse.

By road

Regardless of your provenance, please follow the direction to « Aéroport de Blagnac ».
When you arrive at the air terminal please follow the signs "Départs" or Parking P5 et P6 ECO. Signs indicating "Aviation civile" show you the way. The DSAC is at the foot of the control tower.

By email

General address : dsacsud-courrier@aviation-civile.gouv.fr

For creating or modifying a permanent activity or downsizing space, temporary acrobatics activities, winching and parachuting-in (outside air events), or derogations for helicopter refuel: dsacsud-espaceaerien@aviation-civile.gouv.fr

For creating or renewing air platforms (microlights, helicopters, balloons…) and private aerodromes or regarding obstacles to air navigation: dsacsud-sr-rdd-ra@aviation-civile.gouv.fr

General aviation

For any queries related to files dealing with general aviation for DSAC Sud (microlight airworthiness, air work, drones, air events) thanks for sending first and foremost your queries by email : dsacsud-plateforme@aviation-civile.gouv.fr

For any queries related to general aviation files (microlight airworthiness, air work, drones, air events) : dsacsud-aviationgenerale@aviation-civile.gouv.fr

HQ mail address

DSAC Sud
Allée Saint-Exupéry BP 60100
31703 BLAGNAC

Phone : +33 (0) 5.67.22.90.00
Fax : +33 (0) 5 67 22 90 01

Opening of licensing office

On Blagnac, the licensing  office is open on Monday, Tuesday and Thursday from 2pm to 5pm and on Friday from 9am to 12am. A hotline is available every day on 05 67 22 91 40.
You can also send a message to dsacsud-licences@aviation-civile.gouv.fr

DSAC Sud-Est

The DSAC Sud-Est gathers the following departments: Vaucluse, Bouches-du-Rhône, Alpes-de-Haute-Provence, Hautes-Alpes, Alpes-Maritimes, Var, Haute-Corse, Corse-du-Sud.

Mail addresses

- HQ

1, rue Vincent Auriol
13617 Aix-en-Provence Cedex 1

> Senior management :
Phone: +33 (0) 4 42 33 75 11
Fax: +33 (0) 4 42 33 76 04

> Department of resources management :
Phone: +33 (0) 4 42 33 75 04
Fax: +33 (0) 4 42 33 75 38

> Departement of monitoring and regulation :
Phone: +33 (0) 4 42 33 76 21
Fax: +33 (0) 4 42 33 79 48

- Corse delegation

BP 60 951
20700 Ajaccio Cedex 9
Phone: +33 (0) 4 95 23 61 00
Fax: +33 (0) 4 95 23 61 12

- Côte d’Azur delegation

Aéroport de Nice Côte d’Azur
BP 3153
06203 Nice Cedex 3
Phone: +33 (0) 4 93 17 20 01
Fax: +33 (0) 4 93 17 23 02

- Montpellier antenna

Aéroport de Montpellier Méditerranée
34137 Maugio Cedex
Phone: +33 (0) 4 67 13 11 00
Fax: +33 (0) 4 67 22 02 05

- Provence

BP n°2 - Aéroport
13727 Marignane Cedex
Phone: +33 (0) 4 42 31 16 34
Fax: +33 (0) 4 42 31 16 32

Licensing office

Unmanned aircrafts (drones)

Corse-du-Sud and Haute-Corse: apag-corse@aviation-civile.gouv.fr
Alpes-Maritimes and Var: nice-caz-agta@aviation-civile.gouv.fr
Alpes-de-Haute-Provence, Bouches-du-Rhône, Hautes-Alpes and Vaucluse: dsac-se-manif-ta@aviation-civile.gouv.fr

Requests of localisation of activity or agreements of regional comittees of airspace management (CERFA n°15478): dsac-se-dsr-rna@aviation-civile.gouv.fr

DSAC Sud-Ouest

The DSAC Sud-Ouest gathers the following departments : Charente-Maritime, Deux-Sèvres, Vienne, Charente, Gironde, Dordogne, Lot-et-Garonne, Landes, Pyrénées-Atlantiques.

Mail address
BP 70116
33 704 MERIGNAC Cedex
Phone: +33 (0) 5 57 92 81 00
Fax: +33 (0) 5 57 92 81 08

Opening hours : Monday to Friday from 8.30am to 12am and 2pm to 5pm

Licensing office opening hours
Monday: 9am to 12am
Tuesday: 2pm to 5.30pm
Wednesday: 9am to 12am
Thursday: 2pm to 5.30pm

- Service de la Navigation Aérienne Sud Ouest (South West Metropolitan Airport Regulation Structure)

The SNA SO, based in the same office as the DSAC SO, has in charge control organisms located in Bordeaux, Biscarrosse, Biarritz, Pau, Poitiers, Bergerac, Châteauroux, La Rochelle.

Mail address
SNA SO
BP 70037
33 702 MERIGNAC Cedex

- Centre en Route de la Navigation Aérienne Sud Ouest (South West Area Control Centre)

The CRNA SO is one of five metropolitan en route control centres and takes in charge air navigation management outside areas close to aerodromes.

Mail address
CRNA/SO
Rue de Beaudésert
33 692 MERIGNAC Cedex
Phone: +33 (0) 5 56 55 60 00

- Centre d’Exploitation des Systèmes de la Navigation Aérienne (Central Air Navigation Systems Operation Centre)

The CESNAC is a central service of the DSNA. It has two functions : on the one hand it manages national data that are key to air navigation in real or delayed time and on the other hand it ensures the operational availibility of networks and central systems of air navigation as well as their software and hardware maintenance. It feeds with flight data all the French control centres, the 5 CRNA and the main airports.

Mail address
CESNAC
Rue de Beaudésert
33 692 MERIGNAC Cedex
Phone: +33 (0) 5 56 55 60 00
 

- Service de l’Information Aéronautique (Aeronautical information services department)

The SIA, main service of the DSNA, is to provide air information service that are key to safety, regurlarity and efficiency to national and international air navigation in areas under French responsability, in metropole and overseas.

Mail address
SIA
8, avenue Roland Garros
BP 245
33 692 MERIGNAC Cedex
Phone: +33 (0) 5 57 92 55 55

Mail : dsac-so-licences-personnels-navigants-bf@aviation-civile.gouv.fr

Examens théoriques (centre OCEANE Bordeaux)
Tél : 06 22 24 13 74

Organismes de formation, Examinateurs et demandes d’inscription aux épreuves pratiques
Tél :

• 05 57 92 82 85
• 05 57 92 83 02

ULM (cartes et fiches d’identification, LSA)
Accueil du public via la prise de rendez-vous sur le portail ClicRDV

Tél : 05 57 92 84 25

Mail : dsac-so-ULM-bf@aviation-civile.gouv.fr

Overseas services

Civil aviation State Services in French Polynesia

Service d’Etat de l’aviation civile en Polynésie française
BP 6404
98702 FAA’A TAHITI
Phone: (689) 86 10 00
Fax: (689) 86 10 09

Civil aviation Services in Saint-Pierre and Miquelon

Service de l’Aviation Civile
Aéroport de St-Pierre Pointe-Blanche
BP 4265
97500 St-Pierre et Miquelon
Phone: 0508 41 18 00
Telecopy: 0508 41 18 18
Mail:  sacspm

Civil aviation authority in New Caledonia

Direction de l’Aviation civile en Nouvelle-Calédonie (GMT + 11)
179, rue Roger Gervolino
BP H 1
98849 NOUMEA CEDEX
Tél : (687) 26 52 00
Fax : (687) 26 52 02
Courriel : dac-nc@aviation-civile.gouv.fr

Civil aviation state service in Wallis and Futuna Islands

Service d’Etat de l’aviation civile des îles Wallis et Futuna (+ 10 hours in summer / + 11 hours in winter)
B.P. 1 MATA UTU
98 600 UVEA - WALLIS
Tél : + 681 72 12 00
Fax : + 681 72 29 54
Courriel : seac-wf.encadrement@mail.wf

Aviation civile Magazine

N°399 - December 2023

"The Paris Olympic and Paralympic Games represent a major challenge for our administration: transport and the aviation sector will be a showcase for our country", states Damien Cazé, Director General of Civil Aviation, in the editorial of issue 399 of Aviation Civile magazine. This issue's special report is devoted to measures to combat air traffic noise pollution, which are all the more sensitive now that traffic is returning to pre-health crisis levels. As for the decarbonization of air transport, Thibaut Spor reports on the adoption of the Fit for 55 European regulatory package and its implementation. "With the OAD, we are pursuing our objective of contributing factual analysis to the debate.

We believe that feeding the debate in this way enables us to move away from polarized positions and visions, in one direction or another", explains Jérôme du Boucher, head of aviation in France at Transport & Environment, an environmental NGO and partner in the Observatoire de l'aviation durable (OAD), in his interview.

We also have articles on improving quality of service in air transport, the development of air traffic controllers training at ENAC and three air security professions within the DGAC.

Enjoy your reading!